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Your Privacy at indo 911

When you open an account with us, your personal information stays under our protection.

Data encrypted on deposit and withdrawalAccount verification kept privateContact us anytime to check or change your details
indo 911 Your Privacy at indo 911
REACH US DIRECTLY

How to Contact Us About Your Privacy

Our support team is ready to help you understand, access or update your privacy settings.

Live Chat Open the chat widget in the lobby at any time.
Email Support Send your privacy request to our support inbox.
In-Account Settings Go to your account dashboard, select Privacy & Security, then review your contact preferences…
HOW WE PROTECT

Data Security, Cookies and Your Account Rights

Our servers use SSL encryption to lock down every deposit and withdrawal. Cookies track your login session so you stay signed in across our lobby, slots and live tables without re-entering your…

SSL Encryption

All data between your device and our servers is encrypted. When you deposit via DANA, OVO, GoPay or QRIS, the connection is protected end-to-end so your payment details stay private.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your language and game preferences. Third-party cookies help us measure traffic but do not identify you personally.

Data Retention

Account transaction history is kept for seven years for compliance. Session and login logs are stored for two years. You can request earlier deletion where local law permits.

Payment Partner Sharing

We share your name, phone and payment method only with DANA, OVO, GoPay and QRIS to process your transaction. These partners have their own privacy policies you can review.

Account Access Requests

Request a full copy of your personal data by opening a ticket in account settings. We'll deliver it in a portable format within 30 days of your request.

Right to Correction

Notice an error in your registered name or phone number? Go to account settings, select Edit Profile, and update it immediately. Changes are live within seconds.

Privacy Questions Answered

Your account data is marked as inactive in our system and kept for the legally required retention period (typically seven years for financial records). You can request full deletion of personal information after account closure, depending on local law. Contact our support team to start a deletion request.

We ask for your registered name, email and phone number when you request a withdrawal. Our system cross-checks these details against your account record and your payment method (DANA, OVO, GoPay or QRIS). If the information matches, we process the transfer; if not, we ask you to confirm via live chat before proceeding.

Yes. Open your account settings, go to Security History, and you'll see every login, logout, device type and approximate location where you signed in. If you spot an unfamiliar login, change your password immediately and contact support to flag it.

We share your payment details only with DANA, OVO, GoPay and QRIS to process deposits and withdrawals. We do not sell or lease your contact information to marketers or other websites. Compliance teams may access your data if required by local law.

We collect your full name, email, phone number, payment method and date of birth for account verification. We also log your IP address, device type and browser when you log in. This information helps us prevent fraud and keep your account secure.

We recommend checking your privacy settings every few months, especially after updating your payment method or contact details. Go to your account dashboard, select Privacy & Security, and review which notifications and data-sharing permissions are active.

You can request deletion of non-essential data at any time by contacting our support team. Some information (transaction records, withdrawal history) must be kept for compliance purposes, but personal identifiers can sometimes be anonymised earlier, depending on local law.